Two-sided reputation

Where customers & businesses hold each other accountable.

Servrevu breaks from one-directional ratings. Businesses rate customers alongside customer reviews — building genuine trust on both sides of every transaction.

Free to list. No credit card required.

200+
Service categories
2-way
Rating system
Privacy
First-name-only profiles
$0
Free tier forever
The Servrevu loop

Reviews travel both ways.

Every transaction leaves a trail on both sides. Watch a rating move.

Customer
SM
Sarah M.
Berkeley, CA
12 reviews
Always on time. Great tipper.
Business
BB
Blue Bottle Coffee
Coffee · Oakland
247 reviews
Best pour-over in the East Bay.
Customer rates business — the review you already know
Business rates customer — the review nobody has, until now

Fair mediation, both sides. Customers and businesses can dispute any negative review with real documentation — photos, video clips, audio recordings, text-message screenshots — and request mediation. Our team reviews the evidence from both parties before a verdict lands, so no rating stands unchallenged.

Live concert crowd with stage lights
Local music on Servrevu

Your city soundslike this.

Discover local bands and independent musicians. Stream their catalog, follow, and catch them live — all on Servrevu.

Trending this week

Trending bands.

Ranked by plays & follows this week. Click through to hear their catalog and follow.

SPOT 01
Your band here
Post rock
SPOT 02
Your band here
Neo soul
SPOT 03
Your band here
Indie folk
SPOT 04
Your band here
Hip-hop
Be the first trending band on Servrevu. Upload a track, get playlisted, get discovered.Start uploading
Platform features

Built for real transactions, not vanity metrics.

One-directional star ratings are easily gamed. Servrevu's two-sided system creates real accountability — so businesses can trust their customers and customers can trust businesses.

Mutual accountability
Core feature

Mutual accountability

Businesses rate customers alongside customer reviews. Both parties build reputation — no more one-directional ratings that only tell half the story.

Verified transactions
Integrity

Verified transactions

Reviews are tied to real service interactions across home services, food and drink, auto, beauty, pets, and real estate — not anonymous noise.

Privacy by design
Privacy

Privacy by design

Customer profiles show first initial plus last name with location only. Businesses get accountability without invading customer privacy.

For local businesses
Local

For local businesses

From independent plumbers to boutique salons, Servrevu helps small businesses distinguish reliable customers from problematic ones.

Loyalty rewards
Growth

Loyalty rewards

Business Pro subscribers can run loyalty programs that reward opted-in customers — turning one-time visitors into regulars.

Email promotions
Pro

Email promotions

Business Pro unlocks email promotions to opted-in local customers. Reach the right audience without advertising noise.

How it works

Accountability works in both directions.

Four steps from unknown to trusted — on both sides of every transaction.

01

Customer finds a business

Browse verified businesses across home services, food and drink, auto, beauty, pets, and real estate. See both customer ratings AND business ratings for each profile.

02

Service happens

After the transaction, both parties can leave a review. Customers rate the business; businesses rate the customer. Real names, real accountability.

03

Profiles build over time

Each transaction adds to your reputation history. Businesses see customer reliability; customers see business quality. Both sides benefit from transparency.

04

Better decisions, locally

Local businesses can reward loyal, reliable customers with Business Pro tools. Customers get a clearer picture of who they're hiring. Trust is built from both sides.

Evidence-backed mediation

No rating stands unchallenged.

When a review is contested, either party may submit supporting documentation — photographs, short video clips, audio recordings, PDFs, or screenshots of text messages — and request formal mediation. Once a dispute is filed, our team reaches out to the other party with the submitted evidence and invites them to provide their account of what happened. Both sides are given a fair opportunity to respond. Should the other party decline to respond or fail to substantiate their position with documentation within the review window, the review will be removed. Every verdict is grounded in the evidence provided by both parties, so the ratings you see on Servrevu accurately reflect real interactions.

Photos & videoAudio recordingsText-message screenshotsVerdict visible to both sides
RK
R. Kowalski
Tue · verified customer

“Waited 45 minutes and the service was terrible. Would not recommend. Total waste of time — worst experience ever.”

Business rating
4.6
  1. Step 01
    Unfair review posted
  2. Step 02
    Business disputes with evidence
  3. Step 03
    Mediation review
  4. Step 04
    Verdict: Removed
Fair mediation, both sides. Malicious or fabricated claims never survive to the star average — ratings you see on Servrevu actually reflect what happened.
Built on real local commerce

From your barbershopto your plumber.

Every service on Servrevu is run by someone in your neighborhood — and every review is from a customer they actually served. No paid placements. No bots.

Pricing

Simple, honest pricing.

Start free. Grow when you need to.

For customers
Customer

Find trustworthy local businesses and get rewarded for being a great customer.

$0/forever
  • Free customer profile — first initial + last name only
  • Browse the full business directory & reviews
  • Post ratings and written reviews about businesses
  • Receive exclusive promotions from opted-in businesses
  • Earn loyalty rewards from your favourite shops
  • Join Neighborhood groups & sell in the Marketplace
For creators
Influencer

Bands, actors, artists, comedians, and anyone with a following. Get a verified badge and the same customer tools businesses use.

$9.95/month
  • Verified Influencer badge on your profile
  • Access the full customer directory
  • Post reviews about the customers you interact with
  • Eligible for the $35/mo Marketing add-on
  • Perfect for bands, actors, artists, comedians
  • Cancel anytime — keep your badge for the paid period
For businesses
Business

List your business for free and start collecting real, verified reviews.

$0/forever
  • Free public business listing in the directory
  • Collect customer reviews & star ratings
  • Basic profile: hours, categories, contact, photos
  • Respond publicly to customer reviews
  • Show up in category & city search results
  • Verified business badge after claim
For businesses
Business Pro

Everything in Business, plus full customer intelligence & marketing tools.

$9.95/month
  • Everything in Business (Free)
  • Full customer ledger — read every review about any customer
  • Post your own reviews about the customers you serve
  • Email promotions to opted-in local customers
  • Loyalty rewards & birthday promo tools
  • Priority support and dispute mediation

All prices in USD. No long-term contracts. Cancel anytime.

Optional add-on · Business Pro

Marketing upgrade

Turn Servrevu into a full-service local marketing channel — reach opted-in customers with campaigns, coupons, and behaviour-triggered promotions.

+$35/mo
Requires active Business Pro
Advanced audience targeting
Segment opted-in customers by category, city, ZIP code, favourites and last visit.
Unlimited broadcast emails
Send campaigns with photos, buttons, coupon codes, and rich-text via the built-in email builder.
Coupons & limited-time offers
Attach unique redeemable coupon codes with expiration dates and per-customer limits.
Birthday & anniversary autopilot
Auto-send personalised birthday and re-engagement promos to loyal customers.
Referral program tools
Reward customers who bring their friends with tracked referral links and bonus offers.
Marketing analytics dashboard
Track opens, clicks, redemptions, and campaign ROI in one report card.
Total with add-on: $34.95/mo · Cancel the add-on anytime, keep Pro.

Ready to build reputation on both sides?

Join Servrevu today and start building mutual accountability in your community. Free to list. No credit card required.

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